Frequently Asked Questions
Everything you need to know about Marini SkinSolutions products, shipping, and skincare routines.
Are Marini SkinSolutions products suitable for sensitive skin?
Yes, our formulations prioritize dermatological safety. We recommend starting with a patch test and reviewing our 'Sensitive' collection, which is specifically formulated without harsh fragrances or parabens.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.
What is your return policy for opened skincare products?
We offer a 30-day satisfaction guarantee. If a product does not suit your skin, you can return it for a full refund or store credit, provided that at least 50% of the product remains in the original packaging.
Do you test your products on animals?
Marini SkinSolutions is proudly 100% cruelty-free. We do not conduct animal testing on any of our ingredients or finished products, nor do we work with suppliers who do.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Can I use multiple active ingredients, like Retinol and Vitamin C, together?
For best results, we suggest using Vitamin C in the morning for antioxidant protection and Retinol in the evening. Avoid layering them simultaneously to prevent skin irritation.